1. What are my payment options?
For samples, it is 100% in advance.
For mass production, it is 30% in advance and 70% balance.
Welcome West Union, TT. bank account and Paypal.
2. What is the quality?
1) Hardware: To ensure the stability of the system, the laser head, lens, motor, and amplifier lens are famous brand like Sony, Panasonic, HITACHI;
2) LCD display: original LCD with no spot or dead pixels;
3) Fluid dispensing: To ensure the FPC are well connected.
4) Quality inspections: semi-finished product test, before burn-in, after born-in, QC, QA, factory inspection.
5) Tests: shock, high temperature, low temperature, falling down etc
3. What does your warranty cover?
All of the products are provided with one year warranty service. Contact the sales and return the unit with a RMA return form and RMA NO. We will repair it for you. (Except man-made factors)
4. What if the new unit does not work after installation?
Both parties will share half the freight: the buyer will take the freight of sending it back to Chelong, while Chelong will cover that of sending it back to the buyer. And Chelong suggests to sending it back with the next mass production items.
5. Can I be a reseller or dropshipper of your company?
Yes, welcome to contact us for more details.