1 Q: Are you a manufacture or trading company?
A: We are a China Enterprises which has 16year-manufacturer in hardware products.
2 Q: Do you provide ODM/OEM service?
A: OEM / ODM is welcome, We got a professional and creative R&D team, and customized colors are optional. From the concept to finished goods, we do all ( design, prototype reviewing, tooling and production ) in the factory.
3 Q: Where is your factory located? How can I visit it?
A: Our factory is located in Dongguan, Guangdong, Dongguan is the Closest city from Shenzhen and Guangzhou, hongkong. 1 hour from Guangzhou and shenzhen by car. 1.5 hours flight from Hong Kong ( 1 hour by car+0.5 hour by boat ).
4 Q:Is it possible to know how are my products going on without visiting your company?
A:We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
5 Q: How can I get the sample? What's the lead time?
A: Normally will be send in 7days. If need to open new Model, need another 10-15days more.
6 Q: What's the lead time for mass production?
A: 20-25days after down payment confirmed, can be negotiable.
7 Q: How does your factory control product quality?
A: ISO9001: 2008, ISO / TS16949 Certificated, independent quality control team with 16 inspectors in our factory. Third party certificated and factory audit accepted. Third party quality control accepted.
8 Q: What about the payment terms?
A: FOB shenzhen Port. 30% deposit by T / T, 70% before all shipment.
We offer the photo, video or even Third Party to check.
9 Q: If you make poor quality goods, will you refund our fund?
A: As a matter of fact, we wont take a chance to do poor quality products. Meanwhile, we manufacture goods quality products until your satisfaction.