1.Are you a Manufacturer or Trading company?
We are manufacturer to manufacture brass products and also source some special items which our clients asked and wanted to combine together in one shipment. We even have a warehouse near Ningbo port to help ship goods smoothly.
2.Are you a new company? Only 1 year in Alibaba.
We have been in the valve field for more than 20 years and own two official website, one for European Market: http://www.boro-valve.com/ , another for USA market: http://www.boro-valves.com/ . We've worked with many customers over 20 years, but, yea, this is our first year in Alibaba.
3.Can you do OEM?
If you have a new product to develop, we are able to make a new mould.
If you want to customize your package, just send the designs and files.
If you want to market your brand, we will show them on products an packages.
4.Do you accept sample or trial order?
We are a new supplier to you and we understand your concerns, sample or trial order is acceptable if we have stock, thank you!
5.Do you have Quality Control?
Yes, of course, quality is our core value.
We checked the quality of raw materials and spare parts entered in our warehouse and check every procedures in producing. Boro valves and fittings will be tested by Air one by one before package.
Warranty: 3-5 years
6.If I paid, how can I assure my right?
We can do Trade Assurance via Alibaba, which means the money you paid, will go to Alibaba center, instead of to us. After your confirmation, Alibaba will release the money to us. 100% to protect your right!
7.Are your company and products certified?
Our company is ISO-9001 certified.
Our EU market products meet the request of CE.
Our USA market products meet the request of CSA, NSF, cUPC