Q1:Are you factory?
Yes,we are manufacturer with our own factory.
Q2:What is the payment term?
30% deposit and balance before shipping by T/T or cash in USD or RMB.
Q3:Which port will you use ?
Q4: Packing with my own logo is available ?
Yes, OEM/ODM is available.The MOQ for OEM package is 500pcs
Q5:How can I visit your factory?
We are close to HongKong/Guangzhou.If you come to our factory,please call us firstly.
Q6: Can I have a sample order for it?
Yes, we welcome sample order to test and check quality,one or two sample is available for our stock models, and the air-freight charge will paid by customer; for customized model need to check with us.
Q7: How can I get a tracking number of my order that has been shipped?
Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number
Q8: What about the lead time?
Sample needs 1~3 days, mass production time needs about 4~7 days.
Q9:Do you have any MOQ limit for it?
50 units MOQ for our regular items with our existing neutral label and packages, 1pc for sample checking is available
Q10: How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Air freight and sea shipping also optional.