FAQ
1.After-Sales Service
The products customers received are qualified. If any broken parts, please send us detailed Photos by email, and then we will send you the replacements according to actual conditions.
2.What’s the delivery time?
For products we have in stock,we can ship it within 3 days after receiving your payment based on . For custom order, quantity within 3000pcs,production time is 45 days after confirm with every details.
3.What is your packing based on the price you quoted?
The price we quoted is based on the export carton that we normally use.Each product comes in a separate package.we can make the logo for you.If you have to print or mark any logo,please let us know, so we can figure out the cost for you.
4. How long could I get reply?
Buyers will get a reply within 24 hours. China working hours 08:00-18:00 Monday-Saturday online service to help buyers solving problem.
5.Can you accept samples orders?
Yes, sample order is accept before mass order for your inspecting quality of our products.
6. How do you control your quality?
To ensure the products quality, every production procedure is inspected from all aspects by the professional team strictly, and such prudence makes every piece of product qualified.
7.Does the material environmental?
Professional and certificated material are beneficially taken to full range. Every new product will be sent to do EN71 testing.
8.Our main products
kids toys ; wooden toys educational ; wooden baby toys ; jigsaw puzzle ; educational toys
