1, Q:what is the scale of your factory? A:We are not a very large one,factory 1000 square meter,output every month is 5000pcs-10,000pcs,depends on different product structure.
2, Q:Which kind of material you use? A:mostly we use SUS304 material,and also we use 201 stainless steel and brass for some item parts.
3, Q:Are there more option for your designs now?
A:Sure,we now supply 18 bathroom accessories series now,and are making new development every year,not only for designs but also for the color finish,the normal color are satin,mirror polishing and chrome plate,but black,BN,ORB,gold,bronzed are supplied more and more.
4, Q:What is your main market now? A:now we have long term customers from North America,South America,Phillipine,Singapore,Germany.
5, Q:Is customized products available? A:Yes,we can make models for customize items according to origin samples or drawing files,and have been offer this service for 5 years..
6, Q:Do you have stock for your products? A:Usually we only have few quantity as sample stock,for orders,we need 15-30 days to produce,the exact lead time depends on the order quantity.
7, Q:Can we use our own logo or brand name on items?
A:Yes,laser logo or brand name fee free.
8, Q:Can we use gift box packaging?
A:Yes,you are welcome to contact us with the design details.
9, Q:What is the warranty?
A:Warranty period is 5 years for 100% SUS304 items.
If items with some parts that are made of 201 stainless steel,zinc alloy or brass,the period is 2 years.
In these periods,if the items get broken or get rusty while are approved being used and cleaned correctly,we offer free replacement or full amount money back.
10, Q:What is the MOQ?
A:MOQ is 100pcs for 95% of our products,but we are always open and flexible for all requirements only if you tell us your ideas.
11, Q:Could meet with you every year?
A:Yes,we participate in the Canton fair every year since 2014,can meet with you at Canton fair twice every year if you are there.