1. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Fushun City, Liaoning Province, China, close to Shenyang City. You can fly to Shenyang airport directly. You are warmly welcome to visit us whenever you are available!
2. Q: What is the raw material of your products?
A: As general, the raw material of steel code is Q235. Other steel is also available to clients' requirements.
3. Q: What is the term of payment?
A: As general, 30% T/T down payment and balance before shipping.
4. Q: What is delivery time?
A: It depends on the order quantity and product types. As general, within 25 working days, for ordinary order quantity..
5. Q: Which port will be used as loading port?
A: Dalian port
6. Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage of your order.
7. Q: Are sample order available?
A: Yes, sure!
8. Q: Is Galvanized Finish available?
9. Q: How can I get your quick quotation?
A: As different clients and projects have different needs of product dimensions and specification, as general, for quick quotation, we need to know following info:
10.Q:What are the main products that your company produce?
A:Steel Pallet, Stillage, Racking Pallet, Roll Container, Selective Rack, Cantilever Rack, Mould Rack and so on.
Required Pallet Racking Dimension: Height*Depth*Length?
Number of Levels?
Loading Capacity of each level?
If you are not very sure of above info, please just let us know your storage needs. Accordingly, we'll be happy to provide with our professional proposed racking solutions for your kind reference.