1.Q:Are you a factory or trading company?
A: We are a factory with export license.
2.Q: Where is your factory located? How can I visit there?
A: Our factory is located in Huai’an city, Jiangsu Province, China. About 4 hours by car and 40 minutes by air from Shanghai, 2.5 hours by air from Guangzhou. All our clients, from home or abroad, are warmly welcome to visit us!
3.Q: Can you make OEM or ODM service?
A: Yes. We can accept OEM service. Also we have our own design team. So it's also welcome to choose our ODM products.
4.Q: How can I get a sample to confirm the quality?
A: We are honored to offer you samples.
-Please send the detailed request to us. We can give you a sample according to your specification.
-You can also send us a sample; we can give you a counter sample according to your sample.
-We can provide available samples free of charge, but the courier cost needs to bear by buyer.
-Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.
5. Q: What is the Delivery time for sample?
A: - Current sample 1-3 days, customize sample 7-15 workdays.
6. Q: How does your factory do regarding quality control?
A:”Quality is priority” Canasin people always attach great importance to quality controlling from the very beginning to the very end:
1).All raw material we used are environmental-friendly;
2).We have our own dyeing factory;
3).Skilful workers care every details in handling the producing and packing processes;
4).Quality Control Department especially responsible for quality checking in each process.
7. Q: How can I get exact price for some products?
A: Click “Contact Supplier”, and then send your interested product details to us, we will reply to your inquiry and questions within 24 hours. Your questions will be fully answered promptly.
8. Q: I am interested in your products. How do I place orders?
A: Click “Start Order”, we confirm the order for you, and then you make payment to Alibaba Citibank Account.