Q1. Are you a manufacturer or trading company?
A: We are a manufacturer specialized in designing and making hair styling tools since 2011, our main products are hair straighteners, curling irons, flat irons, rhinestone bling flat iron curling brushes, hair straightening brushes, hair dryers, which are popular in US, EU, Japan & South Korea.
Q2. Can I have a sample order ?
A: Yes, samples are available for testing. We use express shipping to ship your sample order and normally the delivery takes 3-7 business days.
Q3. What about the lead time?
A: We can send out goods in stock within 48 hours after we receive full payment. Customized goods within 20-25 days based on your order quantity. For repeated orders, we can make it in 15-20 days.
Q4. Do you have any Minimum Order Quantity?
A: For customized order, the MOQ is 500-1000pcs/model. For products in stock, the MOQ is 20pcs-100pcs.
Q5. Is it OK to customize my logo on product and packages?
A: Yes. Please inform us the designs and we'll make samples to confirm before production.
Color box: PVC box, blister box, normal gift box, magnetic box for optional.
Q6. Do you have guarantee for the products?
A: We provide 365 days warranty for our products.
Q7. Can you make new product if we offer design and samples?
A: Yes but no copies. If you don't find what you're looking for, you can contact us about the custom details and we will produce any styles and colors you desired. We can make the molds and manufacture.
Q8. What are your shipping advantages?
A: We work with express shipping, air shipping, sea shipping carriers and we offer you the best alternative depending of your needs and shipping destination.