1. How can I place an order?
You can contact any of our sales people for an order. Please provide the details of your requirements as clear as possible. So we can send you the offer for the first time. For designing or further discussion, it is better to contact us with Trade Manager, MSN, Skype, or other instant Apps, in case of any delays.
2. When can I get the price?
Usually, we quote within 24 hours after we get your inquiry with your packaging details.
3. How can I get a sample to check your quality?
After price confirmation, you can require samples to check our quality.
A: Free for a blank sample to check the design and paper quality, as long as you afford the express freight.
B: For printed samples, we will charge $100 for the cost of film&printing.
4. Are you a factory or a trading company?Where is it located?
We are a factory with 12 years printing experience, Our Company is a professional service platform which is contributing to providing solutions in packaging. We are in Guangzhou, China, and you will be welcomed when you come to visit our company.
5. What kind of files do you accept for printing?
AI / PDF / CDR / InDesign Format for Customized Design.
6. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift boxes.
7. How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 5-7 days. The samples will be sent to you via express and arrive in 3-5 days.
8. What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place the order. Always 10-12days based on MOQ 3000pcs.
9. What are your terms of delivery?
We accept EXW, FOB, You can choose the one which is the most convenient or cost effective for you.
10. What are your terms of payment?
Usually T/T, PAYPAL. 30% deposit once place an order and sign contract,70% balanced before shipping or against copy of the bill of loading.