WHAT IS VIRGIN HAIR? The term virgin hai refers to hair that has been untouched by chemical processes such as dyes, perms, and relaxers. Our Pure Virgin Hair is selected for highest quality in the marketplace. DO YOU SELL WHOLESALE HAIR? Yes, we welcome resellers to purchase wholesale for your business. Our virgin hair wholesale is your source for factory-direct access to premium weft hair extension products. There is a minimum quantity purchase of 8 bundles for resell prices. HOW IS THE LENGTH MEASURED? The Straight Textures are measured true to length. The curly, Body Wave, Loose Wave, and Deep Wave are measured when hair is pulled straight. CAN MY NEW HAIR BE COLOERED /DYED? YES, you can color our hair. Our hair is 100% virgin remy hair of premium quality and has never been chemically treated and it can therefore handle the coloring process very well. However, it will no longer be virgin once you color or process the hair. We suggest you consult a professional if you wish to color your new hair. WHAT IS LAGOGO HAIR COLOR NATURAL? Our nature color can ranged from off black #1B to dark brown #2. WHAT DOES CO-WASH MEAN? Co-Washing, also known as conditioner washing, is a way to clean the hair without the use of shampoo. Washing your hair with conditioner, or co-washing, is often considered very good for curly hair. Co-washing consists of cleansing the hair with a MOISTURIZING conditioner. WHAT IS SHIPPING AND RETURN POLICY? Shipping to USA takes about 1-3 business days after payment is received. Shipping outside of USA will take about 5-10days (depending on the country) after payment is received. If it is a special order, or hair that is not in stock,we will notice the approximate time.