Q1: Are you a manufacturing company?
A1: yes, we are trading and manufacturer combination,our factory was established in 2002 with more than ten years experience in furniture manufacturing. Our products are hot selling all over the world with reliable quality and reasonable price.
Q2: What's the scale of your factory?
A2: Our factory occupies a total area of 20,000 square meters , with more than 100 employees, including 25 professional engineers and technicians.
Q3: What are your main products?
A3: Products include sofa, bed, mattress, coffee table, dining table, chair, mirror, cabinet, dressing table, nightstand and cabinet, decorations like carpets, lights, painting etc.
Q4: Can I choose colors?
A4: yes, we have various of materials in different colors, such as italian import Nubuck leather, painted leather, PU and fabric.
Q5: Can I change the size of the product?
A5: All of our products comes in standard sizes. But we can customize the sizes according to your specific requirements.
Q6: Can I buy some samples before I order?
A6: yes, we can supply samples before ordering.
Q7: How long is the production lead time?
A7: Mostly 25-40 days after deposit, 60-80 days for large quantities.
Q8: What are your terms of payment?
A8: 50 deposit in advance + 50% balance of duplicate bill of lading.
Q9: What kind of service do you offer?
A9: The quality of our furniture can be assured 10 years from the date of purchase which products are not being damaged by any man-made.
Q10: What are your packages?
A10: we use high quality non-woven bags inside and reinforce cartons with solid wood frame for every pieces.
Q11: Can you guarantee your product?
A11: Yes,our warranty is 10 years, we have professional QC teams.We would requst detailed images of any problems or warranty claims - provided emails with detailed pictures are sent,we will dispatch replacements at our cost to repair the products or alternatively supply replacements in subsequent orders.