Q1. How do i place an order ?
Pls kindly check with our sales team the price and shipping cost to your country, after we reach an agreement, our sales team will initiate the order via alibaba or make a PI if you want trade off line. alibaba trade assurance charges 3% for amount less 3000 dollars. after receiving your payment, we will arrange production and delivery for you. after you receive the goods, pls kindly confirm from alibaba that you received them. only after this can we get the payment of this order.
Q2. How long can I get my buyings after the payment ?
Usually by express it takes around 5-8 days, and we need 3-5 days for production. So totally around 8-15 days after the payment, you can get the goods. of course there is slower and cheaper ways for shipment, pls kindly check with our sales team for details.
Q3. Can you provide OEM service?
Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests; and your logo will be customized on our products.
Q4.Shipping Method and Shipping Time
1. Express courier like DHL, TNT, Fedex, UPS, EMS etc,shipping time is about 2-7 working days depends on country and area.
2. By air port to port: about 7-12days depends on port.
3. By sea port to port: about 20-35days
4. Agent appointed by clients.
Q5.What is the MOQ for your production?
The MOQ depends your requirement for color, size, material and so on. For some normal items, we have stock, will have no MOQ requirement.
Q6. What is your quality control system?
We have our QC to check all products from each workshop. Each of our workers have a reference number. We can easily find out who is responsible for which product.