Q1 : How many movies included ? And how about the update ?
A: we offer total 90 pcs including 10 free interactive shooting games, all is included inside the machine and price, no need to buy and pay extra; The style of contents include, large pendulum, roller coaster, Children's, thrilling, racing, shooting games( 3 pcs inside ), dinosaur... all kinds of entertainments. And about the update, we would keep updating for customers if we have new and good contents available, it's also free during the warranty period and our service team will remote and operate with customers by Team Viewer software.
Q2 : How long and how clear about the contents ?
A: The time for contents is about 3 to 5 minutes and all contents is 1K to 2K, most of them is 2K ( 2560X1440 ), it's very clear.
Q3 : Is there any place could make the record to see how many people play one day ?
A: Yes, there's one consumer statistic function inside our system, that mean we could check all records there, such as what date, which movie, what time, how many guests & total guests, which it's safe for our management.
Q4 : What's the currency(amp) need to set up for 1 machine ?
A: Take 9D VR chair 2 seats for example, normal machine working power is 1200W, so if local voltage is 110V, so suggestion safety currency is 15A, if local voltage is 220-240V, so suggestion safety currency is 8A. Also, voltage should be stable.
Q5 : Do need any installation when receive machine ?
A: We assemble all well before delivery, no need any installation, that mean when customer receive the goods, just follow our attached user manual, which plug the power and open all computers, then can play.
Q6 : What's the guarantee?
A: We're offering 12 months super warranty, please check details below:
1, The warranty period is 12 months,PROMISE.
2.Hardware is for 12 months,software is lifetime.
3, We provide maintenance for whole life!
That mean when problem happen, our service team will help you to check what's the reason exactly step by step, if that's the software problem, we would remote and solve it with customers by Team Viewer.
Q7 : What's minimum order quantity and how long could ship ?
A: The minimum order quantity is 1pcs, and as normal, we will finish the goods in 7 working days after receiving deposit.
Q8 : How to make the deal safe and what's the trade assurance ?
A: We could deal via Alibaba for trade assurance order which customers could get protection from Alibaba group.
Q9 : What kind of payment acceptable ?
A: We accept payments of T/T (bank transfer), credit card, e-checking and L/C.
Q10 : What kind of shipment provided ?
A: Goods could be ship by sea or by air, and we provide shipment service, CIF(to destination port) and DDP(to door) service.