1. Q: Are you a manufacturer or trading company?
A: Founded in 2010, Hengyuan company which is a furniture and sourcing company in both contract and wholesale business.We have a good experience on furniture,accessary and other stuffs for hotel and home use. Can be your supplier and purchasing agent or project partner in china, which will save lots of your sourcing time and purchasing cost.
2. Q: Where is your company located?
A: There are two factories of Hengyuan ,one located in Foshan city another in Heshan city ,Guangdong ,China
3. Q: How can I get a sample for confirm the quality?
A1: -Please give the exactly composition, construction , density , width to us.
We can according to your specification give you a sample.
A2: -You can send us a sample, we can according to your sample give you a counter sample.
4. Q:What about your warranty?
A: We provide three years warranty for the colour of wood grain ,paint and powder. and more than 10 years for the stable structure of chair.When you received our products, if you find any spare parts are missing or some dameged, pls contact with us in advance, we will deliver the new parts with your coming containers or oders.
5. Q:Can you provide OEM and ODM service?
A: Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests; and your logo will be customized on our products.it's also welcome to choose our ODM products.