Packaging & Shipping
According to the different characteristics of the product and material.We according to guest request and experience a different way of packing.
Shipping: by sea, by air,by DHL or by UPS or other express.
1.For small quantities, we suggest shipping by express door to door service as it is more favorable, fastand convenient;
2.For bigger quantities, it can be shipped by air or sea.
3.We got very favorable price form express companies like DHL and UPS as well as good rate for air.
1.12 years of experience
2.Have 3 product line, can operation at same time
3.We are 24hours oline
4.Our products' quality is high and price is competitive
5.OEM/ODM are available
6.100% eco-friendly material
7.Reliable quality and considerate service.
8.On time delivery
We are a professional company with more than 10 years in the industry, more than 150 employees, 70% of which have at least 10 years experience in the industry. A good supply chain of raw material and maintain long-term partnership with our supplier.
How to Order?
1. Inquiry-Professional quotation.
2. Confirm the price, lead time, artwork, payment term etc.
3. Oriental team send you the Proforma Invoice with seal.
4. Customer make the payment for deposit and send us Bank receipt.
5. Sample Stage: After we got the deposit,we will prepare the samples as your design, send photos or Samples to get your
approval. After approval, we shall arrange production & notice your side.
6. Mass Production: Send photos to show the production line with your products.
You can also arrange the 3rd party Inspection .
7. Finished products: Confirm the estimated delivery time again.
8. Clients make payment for balance(balance against B/L copy or L/C) and Oriental arrange Shipping(by sea/air/express).
Inform the tracking number and check the status for you.
9. Feedback to Orienatl sales about Quality , Service, Market Feedback & Suggestion.
Q1:You are factory or trading company?
Q2. Can I have a sample order for Keychain?
A: Yes, we welcome sample order to test and check quality.
Q3. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 1-2 weeks for order quantity more than
Q4. Do you have any MOQ limit for keychain?
Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q6. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q7. Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less
Q9: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
Artigifts has been in business since 2010. We do not only believe that our job consists in making good products but also building strong and long-term relationship with our customers. Our reputation among customers and their satisfaction are the main reasons for our success.
Furthermore, whenever a customer makes an order, we can make approval samples on request. It is also in our own interest to get approval from the customer first before starting production. This is how we can afford a "Full After-Sales Service". If the product does not meet your strict requirements, we can provide either immediate refund or immediate remakes at no extra cost to you.
We have set up this model in order to set customers in a position of confidence and reliability.