Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
Please try best to offer below information when you are placing order:
1. Cutting Target (for Granite, Marble, Sandstone or other hard stone including quartz)
2. Diameter (Inch or mm)
3. Segment Size (L*W*H, and thickness of steel core if possible)
4. Segment Formation (Sandwich type or Grooved type)
5. Welding Technology (Silver Welding by high frequency machine, or Laser welding)
6. Order quantity (how many pcs of blade or how many sets of segment)
7. Machine power (motor/rotation speed if possible)
8. Feeding speed (meter/minute)
9. Expected delivery time