Q1. What is your quality warranty?
A: For all the products, we have 2-year quality warranty. The goods are 100% tested before delivery. If there are any damages during delivery, we will delivery you new products.
Q2. What are your terms of payment?
A: T/T 30% deposit, T/T70% balance before delivery. Other payment terms can negotiate.
Q3. What are your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: For sample order, it takes 3-7days. For formal order, it takes 15- 25days, according to the quantity.
Q5. What is your sample policy?
A: Stock sample is free, the freight is paid by customer.
We ask for sample charge for customized sample, it will be refund when you place order, deducted from deposit.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery. We have 8 technicians in QC department. They inspect the goods in production line and before delivery.
It's better to contact us directly by WhatsApp/Email/Wechat, so that we can solve all your doubt and provide you with a better service. Contact Information can be found below. Thanks. Make Your Own Custom Rubber Magnet Souvenir Glass Epoxy Fridge Magnet Crystal Fridge Magnet