1. Q: Can I get sample?
A: Yes, please contact.
2. Q: Can you make artwork?
A: Yes, artwork free.
3. Q: Can you make glitter, glow, epoxy items?
A: Yes, we can.
4. Q: Do you accept urgent orders?
A : Yes we do.
5. Q: When I re-order, should I pay the mold fee again?
A: NO, we'll keep each mold for 3 years, during this time, you can re-order without mold fee.
6. Q: My lapel pin need to display, any show box?
A: Yes, we could also provide plastic box, paper box, velvet box for pins, medals, etc.
7. Q: I need some very urgent, how fast you can produce it?
A: For most items, it will need only 3-7 days when in a rush. Depending onyour item, our sales will check schedule and get a fastest production time for you.
8. Q: I received, but it's wrong, how could I do?
A: 1,If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them.
2, If we made products wrong with our artwork or production plan, we'll re- make for you for free.
3,If you are in a rush for the wrong items, so have no time for the re- making, please be kind to accept our sorry and discount for you.
Any questions or problems, feel free to let me know, I'd love to help u