Q1: Do you offer custom service?
A1: Yes, We offer OEM and ODM service. You can custom styles, fabric, size, label, hang tags and so on. If you think about custom something, please feel free to contact us!
Q2: Can you handle small orders?
A2: Yes, We can handle small orders. For all of our stock items, our MOQ is so small. For custom items, it depends on details. And we also accept combine orders.
Q3: How about samples?
A3: If less than our MOQ, we will charge as sample, is 1.5 times of our normal price. No refund.
Q4: What's the packing?
A4: Normally it's one piece in polybag, also can follow your special requirement if you want.
Q5: What's the payment method you accept?
A5: We accept Ali payment, L/C, T/T, D/A, D/P, Western Union, Paypal/Cash, union pay.
Q6: How about shipping?
A6: Shipping cost depends on the weight of your goods. Normally we use FedEx, UPS, DHL, TNT, SF, EMS, by sea or by train. Also can follow your special requirement if you want.
Q7: How about after sale service?
A7: In order to improve the customer service experience, we have someone to serve you after-sales problems. In order to solve the problem in the first time, please contact Eva when you find the problem.
Q8: How can I confirm the thing that I need is in stock?
A8: Most of our items are in stock, in order to confirm, you can contact our salesman.