1.Q:Are you a trader or a manufacturer?
A:We are a manufacturer with ten years' experience in the processing and production of synthetic gemstones.Therefore, it has price advantage of the factory and the considerate service, risk control and responsibility of the foreign trade company.
2.Q:How can I get the product offer I need?
A:we need to know the material, color, specification, size, quality grade and order quantity of the products you need. We will give you a most satisfactory offer after the comprehensive production situation.
3.Q:Are the raw materials for production imported?
A:The market for synthetic gemstones is rich, with raw materials from different countries. We will indicate the raw material producing country before offer, Because different raw materials production different products, quality and price.
4.Q:Does all synthetic gemstones can be casting and wax wetting?
A:At present, only synthetic corundum, synthetic spinel , nano crystal gemstone and clear white, coffee color of cubic zirconia ,other products are not guaranteed.
5.Q:Can colored gems guarantee a uniform color?
A:The nano crystal gemstones of the same size can guarantee the color unification. For other colors, we will manually select the color according to the customer's requirements.
6.Q: how long is the delivery time?
A:We can arrange the shipment within one day for the synthetic gemstones in stock. .If it needs to be ordered, we will make the production plan according to the requirements of the order. The order quantity is small and the customer needs to add urgent, we can produce within 3 days proofing, under normal circumstances expected about 7 days, the order is more complex about 15 days! But the exact delivery time might be different for special orders.