1 How to payment ?
you can pay using Credit Card,Bank Transfer,Western Union,Money Gram,T/T,Paypal and so on.
2 When will you dispatch the order?
Usually, Within 6 working days after payment approved, bulk order about 10-15 working days, pls contact us for exactly shipping time.
3 What's the logistic method?
Normally, we shipping out the parcels via faster logistic method, by air or by sea via Xiamen city (main country ETA: 10-25 working days), if you would like delivery urgently, pls choose faster express, such as DHL, TNT, UPS, Fedex, etc.
4 How much the customs duty(taxes) should I afford?
We can't assume the taxes of your country. You should assume the taxes of your country customs. For personal order, the taxes would be less, for business order, the taxes would be more, maybe you can learn more about customs.
5 What about the return and refund?
We accept to return products if item not as described, seller pays return shipping;or keep the product & agree refund with seller.
We are very confident in our products and we check every piece and pack them very well, so usually you will receive your order in good condition, but to avoid any subsequent trouble regarding quality issure, we suggest that you check the items once you receive them, and let us know the details if there are any dabaged ones, so that we can deal with it accordingly. Carbon rims and wheels -- 1 year. Others -- 6 months.
7 What kinds of warranty does not cover?
Normal wear or tear for braking surface/pads/bearings and pawls in the hub and improper assembly or follow up maintenance, damage or failures caused by a crash, impact, abuse of the product, non-compliance with manufactures specifications of usage or any other fractious reasons;When the serial number or production code has been deliberately altered, defaced or removed.