Q1.Are you a factory or trading company?
A:We are a factory!
Q2.Q:Where is your factory located? How can I visit there?
A:Our factory is located in Xindun town,zengchen district ,Guangzhou City,China. By metro,by bus,by brt,by driving,or by taxi is very convenience. All our clients, from home or abroad, are warmly welcome to visit us!
Q3.What is the material of your products?
A:The material is available for different kind fabric and different kind accessories in metal material or plastic material.
Q4.How can I get some samples for confirm the quality?
A:Please give the exactly composition,construction,width,weight,picture also finishings to us. We could according to your specification give you a sample. If you select our exist sample,the sample could be free,but the shipping fee should be collect.
Q5.How could I get a price?
(1).Please give the exactly composition,construction,density,width,weight,picture also finishings to us. We could according to your specification give you a price.
(2).You can send us the original sample, we can according to your sample give you a counter sample and price.If the sample is special, have to request sample fee.
(3).If you don't know the details, You can give us the pictures, we can according to our experience give you a estimated price. But exactly price must after we checked your original sample.
Q6.How does your factory do regarding quality control?
A:Quality is priority. TianLun people always attach great importance to quality controlling from the very beginning to the very end.
Q7.If we receive some products are not good,How does your company solve it?
A.If the problem really cause by our party,we could send you the same qty which have problem in next order.