Q1. Are your products conforming to our standards?
· Yes, our products can pass the testings as you require, e.g.: CE, RoHS, PSE, ETL,FCC, etc.
Q2. What's MOQ?
· MOQ is 120pcs, we could accept small trial orders for certain items.
Q3. How much oil can I use? And are the oils optional?
2~3 drops are recommended. It is really a matter of users preference and sense sensitivities and soluble water-based essential oil is Ok.
Q4, Can I use boiling water? What water temperature range allows it to work best?
A: Normal temperature water is the best.
Q5. How do I clean the Aroma Diffuser?
A: Just wipe it dry with a clean cloth every week or follow the instruction.
Q6, Does any oils come with or do I have to buy separately? Can any brand oils be used?
A: No, oils will not come with the essential oil diffuser. You can use any brand oil.
Q7.Have I got Warranty on your essential oil diffuser with night light? And what about the warranty?
A: 1 year after shipment. You will receive your order in good condition. We suggest that you check the stick once you receive them, and let us know the details if there is any damaged ones, so that we can deal with it accordingly and immediately.
Q8. Could I print my own LOGO on essential oil diffuser?
A: Yes, the LOGO can be printed on the diffuser if qty attains 108pcs.
Q9, Can I customize my own Essential oil Diffuser box?
A: Yes, If your order quantity is above the 300pcs.