1. Q: Are you a trading company or manufacturer?
A: We are a manufacturer for some items and also we are a trader and commission agent, as we are one professional gifts suppliers and we cannot manufacture all of them by ourselves for the cost consideration.
But most of our suppliers are offering us a lower rate than the markets, as we buy the items from them frequently for all of our customers, only only for one time purchase.
2. Q: Can your products be customized?
A: All of our products are customized according to our customers' requests. sometimes we keep small stock of some items and we have our printing room to make the logo by ourselves.
3. Q: Where is your factory? How can I get here?
A: Our factory is located in Shenzhen City, where was famous for international trade city in Shenzhen. You could get here by plane or train, then we will pick you up by car.
4. Q: Do you have the catalogue?
A: Since the gifts items are changed so fast, we don't have the new catalog with us. We will upload the new items on alibaba on a regular base. so you can browse our alibaba website for a rough understanding of us.
5. Q: Can you supply any items?
A: Yes. everything we can supply that was made from china market. we have a strong sourcing team who can source different items from china market in a fast time and competitive price.
6. Q: what is agent service?
A:During the passed several years, we found that many of our customers are facing the problem to combine different items into one shipment from different places of china. so we had setup an agent team who is professional to help our customers to collect all of their orders together and arrange the container shipping from our warehouse.
7. Q: How about your payment?
A: our payment is in many ways, like T/T, Western union, secure payment and trade assurance
8. Q: What is your quality standard?
A: all of our order are complied to standard at AQL(0/3/4). We have our inspection team to make the inspection from the start of production, middle production and final inspection after everything is finished! also we will offer our customer free pieces of items for replacement for some missing defectives during the inspection