Q1. Can I have a sample for quality check?
A: Yes, we can provide 1pc sample for free, but the express cost will be on your account.
Q2. Is the sample charge can be refundable?
A: Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation plscontact the people who follow up with your order.
Q3.How long can I got this sample?
A: After receiving the sample charge and all the material & design being confirmed, the sample time is 5-7 working days and Express delivery usually needs around 3-5 working day.
Q4. The ball design and logo can be customerized?
A: Yes,just send us the design you prefer or you can also choose from our selection.
Q5. What's the guarantee of product quality?
Complaint rate as low as 5‰ for 18 years. If you decide to purchase from us, we offer you 60 days 100% money-back guarantee if our product quality is not satisfied.
Q6. Lead time is flexible. Normally we are 20% faster than others. If you have urgent orders, pls feel free to contact us. We will get the job done with 100% satisfaction.https://yinotech.en.alibaba.com/product/60831419217-807324940/Magnetic_Rotation_Cell_Phone_360_Degree_Finger_Stand_For_iphone_Ring_Holder.html?spm=a2700.icbuShop.prewdfa4cf.11.1c3d24613ZTFEp
Q7. How do you gurantee the quality?
A: We have our own inspection team, if the defective rate is above 2%,we will take the responsibility for any quality problems caused by our side.