Some questions you may have:
Q1:Do you supply samples?
A1: Yes, we can offer sample for quality check. However, considering our electric scooter is a big item with great value, we have to ask customers to take care of the delivery cost and sample cost.
Q2: How long does the delivery cost?
A2: It usually take about 7-25 working days. And the actual delivery time will be depended on the order quantity.
Q3: How about the packing?
A3: Generally, we pack the scooter in carton box with thick foam board inside for protection.
Q4: How long is the warranty?
A4: Product warranty period is one year. In one year, we will provide free after-sales service, specific terms refer to the user manual.
Q5: Do you offer Custom service?
A5: Yes, color, some special parts of the scooter and also the logo can be customized while your order quantity reached the MOQ.
Q6: How about the payment?
A6: Full Payment need to be made after order confirmed for Sample order.
For Bulk order, 30% deposit before production and 70% balance before shipping.
Q7: Is the tire can be changed to solid tire?
A7: Yes. It’s up to you. We can provide solid tire, tube tire, honeycomb tire, tubeless tire. Standard version is tube tire.
Q8: How long is the battery life?
A8: We are very confident on the quality of our battery because the battery supplier have been strictly selected by us. Under normally use, the battery can be charged over 600 times. At the same time, we provide warranty of the battery. Users can follow the Battery Maintenance Guidance on user manual to extend battery life.
Q9: How can i know the shipping cost?
A9: First please let us know the model and quantity you need, then let us know your city zip code, we can check the shipping for you at once.
Q10:Do you test product before shipping?
A10:Every Model We Test 100% Before Shipping,Test Video supply to every customer.
Other question, please feel free to concact me.