1. Why do you charge samples fee?
We need to order the material for your customized designs, we need to pay the printing and embroidery, and we need to pay our designers salary. Once you pay the sample fee, it means we have the contract with you, we will take responsibility for your samples, until you say "ok, it is perfect".
2. How much is the samples fee?
The account is up to your samples, usually it is 100 USD, but if there are many embroideries or printings, and it is complex, the sample fee will be higher.
3. Is the sample fee refunded when the order is placed?
Yes, if your order qty match our MOQ , the sample fee will be refunded to you.
4. What is the samples time?
It is according to the different samples.but usually within 3-7 days
5. How about the sample freight?
If you have an international express account, you can choose freight collect, if not, you can pay the freight together with the sample fee.
6. If I don't like the sample when I receive it, can you modify it for you?
Yes, until you say "yes, it is ok
1. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you!
2. Please allow 1-3cm measuring deviation due to manual measurement.