Q. Which certification do you have for the products ?
A.CE EMC LVD ISO13485, let us know if need extra certificate.
Q. Whether the order can be OEM ?
A. Of course , once the order meet our MOQ, then each item will be packed into box with OEM brand .
Q. What kind of ozone product do your company supply ?
A. We have various models for your choice : ozone module, portable ozone generator, commercial ozone generator, ozone water purifier, medical ozone generator , etc.
Q. What's the normal payment terms ?
A. 100% pay before ship .
Q. How is your payment terms?
A. T / T, credit card, western union, paypal, etc;
Q: What shipping method I can choose?
A:We can ship by Sea and air cargo for bulk order ;
B: DHL, FEDEX, UPS, TNT, ARAMEX,EMS and some other special line express with competitive price are optional, it takes 5-10 days to get the parcel based on your area.
Q: When will you ship after I pay?
A:Normally we can ship within 5 days for sample order, 5-10 days for small order, please confirm the actual delivery time with our sales according to your quantity .
Q. What's your after sales service?
A:We offer one year warranty and also provide technical support even exceed the warranty period.