1. Q: You are the factory or trade company?
A: we are the factory,all massage chairs are produced by ourselves.
2.Q: what is your MOQ for massage chair ?
A: 5 units per model. Sample order is also available
3 . Q: What's the delivery time?
A: Generally, it will take 30-45days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Sample order within 2 week working days.
4. Q: Can it be OEM?
A: Yes, OEM is available, all products can be customized to meet your demand . Including Logo, Packing, User manual etc.
5. Q: What is the payment term?
A:T/T,L/C, alibaba trade assurance payment are all available.30% deposit in advance and balance 70% should be paid when goods ready to ship.
6. Q: What are your warranty terms?
A: We offer one year warranty for the product we exported. If order full container quantity, will offer some free charge spare parts(like main PCB, motor, transformer,etc), which will be useful for future maintenance.