1: What are your main products?
We are the main manufacturer of laser machines and equipment: fiber/MOPA/UV/Co2/Green laser marking machine, fiber/Co2 laser cutting machine, pneumatic dot peen marking machine......
2: Which payment is available?
T/T, L/C, D/A, D/P, Paypal, Western Union......
3: Which shipment is available?
Sea, Air, Land and Express--DHL, TNT, FedEx......
4: How long is your warranty?
We offer 2 years warranty, during the period, any problem happen, we are responsible to solve. And if any part of the machine was broken, which happens rarely, we would send you a new one by DHL, and all cost is all on us.
5: How is your after-sale service?
A: We have seperated after-sale service departement on line, and almost 95% problems from our clients can be solved here.
B: We take part in almost industrial exhibitions around the world, during this time, we will pay a visit to our registered clients for free inspection and maintenance.
C: With transport and accommodation providing by our clients, our engineers are available to work overseas. Normally, there will be $100 per day for the engineers, but it can be negotiated.
6: After the payment?
After we have confirmed the details of the machine, we will issue you a Proforma invoice. Then you transfer in T/T 50% of the total amount, we will start to manufacture. Within 5 working days, we will send you machine pictures and testing videos for you to confirm. Then you transfer the balance, we arrange the shipping for you. You can also transfer 100% as advanced payment