1. Q: Where is your company located? How can I visit there?
A: Our factory is located in Shijiazhuang City, the capital of Hebei Province, China. About 1 hour by train to Beijing and 3 hours by Car.
2. Q: Can I get sample and how long will it take?
A: Yes, most sample canbe free,but you should pay for the courier cost. Please contact the sales to get the details.
B: We will suggest you the main 4 way of sending samples with different cost level. Such as by TNT/DHL/FedEx, LCL Continer by sea, Normal post (EMS,China Post), or by ChinaRailwayExpress.
3. Q: What's the MOQ?
A: Our MOQ is 50pcs for most items.
4. Q: Can I have my own customized product?
A: Yes. We provide OEM service, like logo/lable/packing/design etc.
5. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
6. Q: What's the delivery time?
A: It will take about 15-45 days to finish an order, according to different exact order and stock conditions.
7. Q: What is the payment terms?
A: T/T, L/C at sight, Westunion, Ali-online etc,Cash.
8. Q: How does your factory carry out quality control?
A: We take quality as the most important point the company! Every process of our production, delivery has its own QC. No matter before or after sale, there is professional team to track each order and each pc of our product. Any suggestion or claim on any point of our product, we take serious attention every second and make detail improvement plan.
9. Q: Could I get a discounted price?
A: Yes. If there is a big or continuously order, we give discount.