• Q1: Are you a manufacturer?
A: Yes,We are factory founded on 2011,We have a great team for R & D,adequate productivity which make it possible for us to provide high quality products.And with over 20 year`s experiences in fullerene.
• Q2: Can I get some samples?
A: Yes, we can supply the free samples like 10mg or 20 mg, but the shipping cost should be paid by customers.
• Q3: How to start orders or make payments?
A : PI will be sent first after confirmation of order,enclosed our bank information.Payment by T/T, Western Union LC,Alibaba trade assurance,VISA,MasterCard.
• Q4: How about delivery lead time?
A : Delivery lead time: The moment we confirm the arrival of the order money, the goods will be sent from the factory.
• Q5: How to contact us ?
A : You can chat with us by Trademanager,Wechat, whatsapp&Skype Online. You can choose your interested products and send inquiry to us. You can dial our telephone directly, you will get our reply. Or send e-mail to us.
• Q6: How to confirm the product quality before placing orders?
A : You can get free samples of 10mg or 20 mg excluded transportation charges.And every delivery we will do the test and send with the goods COA from the factory.
• Q7: How do you treat quality complaint?
A : First of all,our quality control will reduce the quality problem to near zero.And if there is a real quality problem caused by us,we will send you free goods for replacement or refund your loss.