1. Can I have samples of this Usb Flash Drive to test the quality?
A: Yes, you can buy any samples to test the quality.
2. What need I do if I want to print my own logo?
A: First, please send us your logo file in high resolution. We will make some drafts for your reference to confirm the position and size of your logo. Next we will produce 1-2 samples for you to check the actual effect. Finally the formal production will start after the sample confirmed.
3. What is the warranty of your products? How do you guarantee them?
A: We offer the warranty of 12 months for all products. And our factory has gotten CE, Rohs, FCC Certifications , we have whole process high quality control under ISO9001 quality system, the products are 100% tested and checked before packing and shipping to ensure high-quality.
4. What's the shipping method?
A: We often use DHL, FEDEX, UPS, TNT to ship our products.
5. What's the process of payment and shipment?
A: 1. You will get the quotation soon when we get the model, quantity and other request you need.
2. If you need customized logo, we can make the artwork for you to approval.
3. You will get proforma Invoice after you confirmed the price, artwork and delivery date.
4. Your order will start when our financial department received the deposit from you.
5. You will received the sample photoes and mass production photoes when processing. And then you need pay the balance.
6. The goods will be shipped out when we received the balance and you confirmed the details of commercial invoice.
7. You will get the tracking number and method of shipment. We will also track your goods until you receive them safely.