Q: Are you trading company or manufacturer?
A: We are trading & manufacturer.
Q: How long is your delivery time?
A: Commonly it is 2-5 days if the goods are in stock. or it is 15-30 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples? is it free or extra?
A: Yes, we offer the free sample for old customer but do not pay shipping fee. No extra sample fee for new customer, if we have material in stock, you only need to pay shipping fee. If no material available, you need to pay product cost and shipping fee.
Q: What is your terms of payment?
A: 30% Deposit T/T in advance before production, and balance should be paid before shipment.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT ( door to door service ). It usually takes 3-5 days to arrive. Airline and sea shipping also optional ( port to port service ).
Q: Is it OK to print my logo on women purse?
A: Yes. Please inform us formally before production and confirm the design firstly based on our sample.