1.Q: Are you a real manufacturer ?
Re:Yes, absolutely! We are leading manufacturer of Beauty & Health Care products in Zhengzhou. Our main products are makeup brush, false eyelashes, eyelashes glue, makeup tools and etc.
2.Q: Can I have my own design?
Re:OEM&ODM are accepted, we have own professional R&D team, 50 new designs each month and a 99% repeat order rate.
3.Q:How about sample policy?
Re:If we have the sample in stock and just general products, we will provide free samples.
If not, you can buy samples in our retail website in Alibaba Express. Express fee is charged by the shipping company . Customer should pay it.
4.Q:Why our brushes grouped as sets? What does each set do and how should I know which set is best for me?
Re:Makeup application is a very personal choice and we designed sets for the unique needs of each customer.
5.Q:Do you test on animals?
Re:Our products are 100% cruelty free. We never test products on animals.
6.Q: What's your MOQ? Can I order some for first?
Re: Normally our MOQ is 50 pieces,but it's negotiable. Sample can be sent for your test and please tell us the detail about your requirements like model, quantity ,etc.
7.Q: Can I do my own customized packaging.
Re: yes, you can , we can help you to design it.
8.Q:Shipping ways and lead time:
1)EMS : Around 10-15 working days
2)DHL : Around 3-5 working days
3)FEDEX : Around 4-6 working days
4)UPS/TNT : Around 6-8 working day
5)AIR : Around 5-7 working days
6)SEA : Around 15-30 working days
For some new or special brush, the lead time will be vary depends on quantity/style and order component. Please contact us for further information.