Q1. Are you a trading company or manufacturer?
We are manufacturer with 250 workers and 20,000㎡plant.
Q2.Can we get a sample of the product to test the quality?
Yes, we can provide sample for you, and the sample cost will be returned when placing order.
Q3. How long will it take to receive samples ?
Sample production time: 3-10 days.
Delivery time by Express company:3-5 days.
Q4.How long does it take to manufacture once an order has been placed?
Usually 15-30 days. If urgent case, time can be negotiable.
Q5.What kind of files do you accept for printing logo or brand?
AI format, PDF, Core Draw.
Q6.What is your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
Q7.What is you payment term?
Usually T/T (30% deposit, balance before delivery), West Union, paypal, or Alibaba Trade Assurance.
Q8.How will you ship the sample?
A:Please provide your DHL/FedEx/UPS/TNT account number for quick delivery service.
B:If you don't have an account number then please pre-paid the courier cost and we will delivery via our express agent, which will be cheaper than official air express
Q9:What is your MOQ(minimum order quantity)?
Actually we don't have MOQ, you can order whatever quantity you need.
But the more you order, the better discount you can get.
Q10:How do you control quality?
We have QA/QC team to control every process including incoming quality control,process control,and finished product inspection,to ensure your display/packaging is in high quality.
Q11:Does your factory have co-pack service?
Yes, we can help you to assemble display, pack your products in the display and ship them together.