Q: How did i trust your company ?
A: We are a 10-years old suppliers from alibaba, we have good reputation in this area. You can trust us,
also can trust alibaba.
Q: How long will you ship out the goods after i place the order on you?
A: We will make the shipment within 24 hours after your order is confirmed if it is standard order;
If it is customization order, the lead time depends on your exact requirements.
Q: After i get the products What if my products broken , what kind of service you support ?
A: First contact us, tell us about the problem, our engineer will help to handle; secondly, you can send back the products to us , we will fix it . we support 12 months warranty , any problem catch me online ,we can give you good solution way . we want to do long term business with you not just for 1 day 1 times.
Q: Factory ? Yes !
A: We are a factory with more than 200 employees.Welcome the OEM order.
Q: Where is your factory located? How can I visit there?
A: Our factory is located in FL4,Building C,TongAN Logistics Industrial Park,Xixiang Town,Bao’An District, Shenzhen China.
Q: How does your factory do regarding quality control?
A: Quality is priority. QC department with professional quality assurance specialist attach great importance to quality controlling from the very beginning to the very end. Our factory has gained Rohs, , SGS, CE FECC,ISO9001:2008 authentication. Etc.