Questions & Answers
Q1: About Factory: Are you a factory or trading company?
A1: We are a manufacturer with export license.
Q2. About location: Where is your factory located? Can I visit there?
A2: Our factory is located in No.8 Hongwan Road,Nanping Hongwan Industry Zone,Xinagzhou District,Zhuhai,P.R.China. It is next to Macao and near HongKong. Warmly welcome to visit us.
Q3. About Sample: How could I get a sample?
A3: Generally, we offer free sample in 3 days while customer pay the shipping cost.
Q4. About logo: Could you print custom LOGO for items?
A4: Yes, we accept customized logo. We have our own department for silk print and laser carving.
Q5. About payment terms: What payment terms do you accept ?
A5: We usually accept T/T and L/C payment terms, but other payment terms also can be accepted after we both confirmed .
Q6. About deposit: Do you need deposit after we release the formal order to you?
A6: Yes, usually 30% or 50% deposit, after deposit received, Order will be arranged for you ASAP.
Q7. Do you accept OEM or ODM in your factory?
A7: Absolutely Yes. Welcome to inquiry this service at any time.
Q8. About Quality: How does your factory do regarding quality control?
A8: Quality is priority. KLT always pay great attention to quality control. All raw material we used are environmental-friendly. Over 20 QCs handle every detailed processes.