1) Q: Where is your company?
A: Our headquarters is located in Xiamen, Fujian Province, factory in Shuitou, also with many cooperated factories around the domestic.
2) Q: What's the port of loading?
A: Normally Xiamen Port, Tianjin Port, Wuzhou Port, Mawei Port.
3) Q: How is your packing?
A: Normally we pack our stone with fumigated wooden boxes (foam and plastic film inside) with plastic tapes in 6 sides, further strengthened with iron sheet in the corner. Individual carton packing or customized packing is available.
4) Q: What about shipping mark?
A: We can provide neutral shipping mark, or customer trade mark / OEM trade mark are available.
5) Q: What's your sample policy and sample lead time?
A: Small samples are free. Even the courier fee will be refunded after you place the order. The lead time for small sample is 1~3 days.
6) Q: What's your MOQ?
A: For Slabs & Tiles, usually in 100 m2.
B: Other items depends, such as tombstones can be MOQ 1 Set, Baluster 10 pieces etc.
7) Q: How do I know the quality of the products?
A: We'll send you the order update and product pictures for you to see for yourself. QC inspection by yourself / your friend / 3rd QC agent is accepted.
8) Q: What's your payment term?
A: 30% deposit by TT, balance against copy of B/L.
9) Q: What's your production lead time?
A: The normal lead time is around 3 weeks for one 20' GP. Faster lead time is available upon confirmation.
Should you have any questions, please feel free to inquire us at any of your convenience.