Q1:How did i trust your company ?
A:We are a 10-years old suppliers from alibaba, we have good reputation in this area. You can trust us,
also can trust alibaba.
Q2:How long will you ship out the goods after i place the order on you?
A:We will make the shipment within 24 hours after your order is confirmed if it is standard order;
If it is customization order, the lead time depends on your exact requirements.
Q3:After i get the products What if my products broken , what kind of service you support
A:First contact us, tell us about the problem, our engineer will help to handle; secondly, you can send back the products to us , we will fix it . we support 12 months warranty , any problem catch me online ,we can give you good solution way . we want to do long term business with you not just for 1 day 1 times.
Q4. Customs Tax
should be paid by buyer, Seller can not support any Customs Tax.
Q5. Remote Area:
For Remote area, DHL/Fedex/UPS/TNT will charge extra " Remote Area Fee", please understanding