1.Q: Are you manufacturer or trading?
A: We are the original manufacturer. We have our own factory planted in Foshan, China.
2.Q: What is your minimum order requirement?
A: To support your business, we accept sample order, trial order to test our products and your market.
3.Q: What is the delivery time for samples and bulk order?
A: Stock sample takes 1-3 business days and customization sample takes 7-10 business, it subjects to your individual customizable requests. Bulk order takes 10-30 days , depending on your order quantity. Besides, generally 500pcs takes 20 days.
4.Q: Do you hold any safety certifications for your Aroma Diffuser?
A: Absolutely yes, all our aroma diffusers are CE,RoHS and UL certified. Copies can be sent on request.
5.Q: What warranty you can offer?
A: We offer 12 months warranty for our Aroma Diffuser, excluding to those damages under improper use or manmade mistake that not following the user guide attached.
6.Q: Why choose SiXu?
A:1.All the products are directly from our factory!
2.Manufacture price, high quality!
4.All goods tested before shipping by our professional QC staff!
5.Excellent sales and after-service team!