1. What is the sample policy?
Glad to tell you that we can provide free sample for customers to test quality(Except several big sizes). We will ship samples by express. For shipping charge, could you please kindly afford it in advance, when you place the larger order to us, we will return the shipping charge to you.
2.Can you offer customized size and shape?
Yes. The size and shape are based on customers' requirements.
3. What is the normal lead time?
For stock products, we will send goods to you within 1-2 days after receiving the payment.
If we do not have them in stock, generally speaking, production time is 7-15days.
4. What is MOQ?
No MOQ, but the price depends on the quantity.
5. How about the quality of the magnets?
Quality control is strictly required before delivery, you will get our products with our test report. Besides, we have joined the Trade Assurance on Alibaba to protect your payment to make sure that we deliver on time and manufacture quality products as required.