1.Q: How soon to get reply from us?
A: We offer 7*24 hours online services;
All inquries will be replied within 2 hours.
2.Q: Will i have to supply my own artwork or can you design it for me?
A: It is best if you can supply your artwork as PDF or AI format file.
However if this is not possible, our in-house designer can make the artwork.
3.Q: What kind of payment terms do you accept?
A: Available in T/T, L/C,Visa,Western Union, etc.
Accect 30% deposit in advance, 70% balance before shipment.
4.Q: How can I get a tracking number of my order that has been shipped?
A: When your order shipped, our sales will send email to inform it.
5.Q: Are you factory or trade company?
A: We are Industry and trade integrated company.
you can get best price from pins back direct factory !