Q: what's the delivery time ?
A1): If you need OEM, within 15-20 working days
A2): If order products under our brands or Netual, the delivery time is within 3 working days if with stock
Q: What's the shipping way?
A: For small quantity , we provide DHL ,UPS , TNT, Fedex etc Express fast way
For large quantity , Can choose Air-cargo and Sea cargo Shipping way.
Q: Can we have free samples?
A: Yes , Usually we can provide 2-3 free samples ,But You need pay the shipping cost in advance.
Q: What 's Payment Terms?
A: Paypal (50% prepaid, the balance before shippment or 100% In advance)
Q: Can we have our logo on the products?
A: Yes , we can customized the products as per your color, logo , design ,package , carton Mark etc when up to MOQ request for customized . Customized packing accepted!! But it may bring some cost, it depends on the qty and the packing itself.
Q: How do you guarantee my goods right?
A: Order wil be arranged exactly as request. e will double check the quality ,packing and qty before shipping, and we will take potots if needed. We provide Tracking No after shippment, you can track the parcel situation on the way easily.