Please read the following FAQ. That would be esay for order!
Q1: How about the blower? Is it matched with voltage and plugs we use in our country?
Because different countries are using different plugs and voltage. In order to send the right blower for you, please kindly tell us what standard of plugs and voltage you use when you place order. Generally, there are European, American, British, Australian, Philippines, Korean standard. If you don't know about that, you could send pictures of your plugs, we will send it for you accordingly.
Q2: What is the CUSTOM CLEARANCE? Why I need pay the IMPORT TAXES?
A: Clearance operation is the product you buy an import program, under the laws of the local country customs regulations. Pay certain import tariffs, by different rules and local customs value of different products to collect. Buyer should pay the customs tariff to local custom directly. Kindly note that customs taxes is paid to your local customs, not to us and Express, it is your responsibility for your country.
Q3: Can you help me to declare very low value? We can pay less tax in this case.
A:Yes, we are glad to help you to save some money and will reduce the amount of reporting appropriately. But the value can't be too low, which may lead to inspection of goods and detention of cargo. It is an advance statement that we don't take any responsibility for this.
Q4: How can I know which products are in stock?
A: Please check with our customer service staff before your order. Because we have our own factory, limited stock and hot sell.
Q5: The real arrival time and the time YARD told us is not same, why?
A: The time is announced by the courier company and there are many factors affecting it. Such as row warehouse, weather, customs clearance, etc.
Attention before order:
1. Customers from BRAZIL, leave your V.A.T number with your order.
2. Make sure all information be correct, including address, telephone, full name and zip code.
3. Because the inflatable bouncer are made by sewing, small air leakage are normal, not problem of quality. Do not try to repair!
4. GLUE can not be shipped by air or express, so there is not glue in repair kit,please understand it.
5.When the product arrives your country, please contact Express company, work well with them to do CUSTOM CLEARANCE and pay the IMPORT TAXES quickly, in order to get the inflatable bouncer fast and smoothly.
6. Buyer affords all lose from destroy and return because of Customs Clearance delayed.