1. Q: Are you a factory?
A: Yes, we are a factory, do custom service for metal craft
2. Q: Do custom items?
A: Yes, we provide custom service, customers only need to provide high resolution logo/design/pics
3. Q: Can I get product samples?
A: Yes, of course. We charge you mould fee for make mold and produce samples, then approve samples for starting mass production
4. Q: Should I need to pay the mold cost again when we reorder next time?
A: No, you do not need to pay for the mold again, it will be used for a long time
5. Q: How long for samples and mass production?
A: Samples take about 8-10 days, mass pquantity take 10-12 days, specific time depend on quantity
6. Q: What's the shipping method?
A: Normally use international express as DHL, TNT, FedEx, UPS, etc.
7. Q: How can I trust you quality and ur company?
A: We can do samples first for checking. Also we pass ISO 9001, and have CE and RoHS certificate, we welcome to factory.