Q:How can i get your catalogue and price list?
A:Please let us know your email or contact us from website directly for our catalogue and price list; You can select the item on our website and advise which items you interest and what price term you would like to be offer ,EXW or FOB.
Q:What is the shipping Cost?
A:The shipping cost is determind by the destination port,weight,packing size,total CBM of the goods.It is difficult for us to quote you the exactly shipping fee without knowing your total quanlity of the order and your destination sea port;we will quote you the good shipping cost after you decide the order.
Q:How can I place an order?
A:First you can choose our item on website or in our showroom, let us know the packaging which you want&Q'tys of each item, then we will send Proforma Invoice to you for sending deposit.
Q:Whether we can use other Currency besides USD?
A:Yes, you can. We can accept EUR or RMB.Also you can send deposit in RMB, then balance in USD also ok for us.
Q:What if there is quality problem when we get the goods?
A:If there is quality problem when you get the goods, you can take pictures for our reference, our QC Dept. will check the problem and give best solutions to you. Furthermore we will also take action to improve the quality in future.
Q: How can I get a sample to check your quality?
A:Free samples are available, 500g IBIZA magic sand free with freight collect. If we charge for samples, then the sample cost will be refund after order confirmation.
Q: How long can I expect to get the sample?
A:After you pay for the freight charges, the samples will be ready for delivery in 3-5 days via DHL.
Q: What products you offer?
IBIZA magic diy sand;
IBIZA 3 D print sand;
IBIZA special glass beads for magic sand
IBIZA High strength glass beads for sand blasting;
IBIZA nail art glass beads;
IBIZA colour glass beads;
IBIZA High refractive index glass beads;
IBIZA Road Marking Reflective glass beads;
IBIZA manufacturing hourglass materials glass beads;
IBIZA special glass beads for magic sand.