| Q-1: I don't want my own design leaked, will you keep it just for us? |
| A-1: Yes! We will keep your own design confidential, and we could sign the confidentiality agreement before the cooperation. |
| Q-2: I hope to have my own design completed, and make it manufactured with a reliable supplier in China. |
| A-2: Our company have a professional design team, if any ideas on design, we could communicate with each other to make it come true and manufacture then. |
| Q-3: Will you manufacture the products by yourself? |
| A-3: Yes we have our own experienced factory to produce directly, which we could make quality control and after service efficient. |
| Q-4: How could I know the production status as I am not in China? |
| A-4: Our service team will keep you updated with each production step and you will know it from the pictures, videos by What'sAPP or email. |
| Q-5: Anybody I could contact for the after-sale service? |
| A-5: Your feedback and comments could be responded timely at any time, just contact the service person when handing the order, we are here to solve clients' problem. |
| Q-6: How about shipping? |
| A-6: Bulk cargo by sea shipping, and small samples by international express like DHL, UPS, FedEx, TNT, etc. |
| Q-7: Any flexible payment for my order? |
| A-7: T/T, L/C, D/A, D/P, Western Union, Paypal, etc are available. |
