Q1. What's your main product?
A1: The main product in our company is for Computer and Computer accessories, such as verious keyboard and mouse,
mousepads, Headphones etc .Q2. What is your MOQ?
A4: We accept small sample order less than 5 pieces, sample test is warmly welcomed for customers. If customization order, MOQ is 500pcs.The price will be FOB if MOQ more than 1000pcs.Q3. What's the universal lead-time for order delivery?
A3: 1-3 working days for sample and small order, by International express: DHL, UPS, FedEx. 3-7 working days for bulk order, OEM & ODM sampling time: 10-20 working days.
Mass order: by sea, 11-40 days (According to the port of destination of each country different , the ETA Date will be diferent)Q4. What are the payment terms?
A4: We accept T/T, Paypal, western union and trade assurance, for samples the100% payment is required, for bulk order,
30% deposit upon order placed, 70% before shipment. And other kinds of payment also can be considered, please contact us for more information.Q5. What Is Our Quality Warranty?
A5: All products before shipment are strictly inspected and tested by our QC department. The quality warranty is 12 months. When you found defective products, please collect pictures or video and send to us. Our quality department will check where the problem is. If defectives in the quality warranty range, we will arrange replacements in next order.Q6. Do you print Logo on products ?
A6. Yes. We have ourselves LOGO (brand):NPET, which have the trademark cetificate.
And we can do customer 's Customized Logo Printining, OEM orders or ODM orders are welcome as well.